Terms and conditions

1. Introduction and Legal Binding

Welcome to Aviafly 2. These Terms and Conditions (“Terms”, “Agreement”) constitute a legally binding agreement between you (the “User”, “Player”) and the Administration of Aviafly 2. By accessing the website, registering an account, or participating in any gaming activities, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety.

The platform operates under international gaming standards. It is the User’s sole responsibility to ensure that they are acting in compliance with their local, state, or national laws regarding online gambling. If you do not agree with any part of these Terms, you must immediately cease using the platform and close your account.

2. Amendments to the Agreement

Aviafly 2 reserves the right to modify, edit, or update these Terms and Conditions at any time. While we may notify users of significant changes via email or site notifications, it remains the Player’s responsibility to check this page periodically for updates. Continued use of the platform after changes have been posted signifies your acceptance of the revised Terms.

3. Regulatory Compliance and Industry Standards

To ensure a secure and transparent environment, Aviafly 2 adheres to the guidelines set by major international gambling authorities. We prioritize the integrity of our software and the protection of our players.

The following table provides links to authoritative bodies and resources that govern global gambling standards and provide support for responsible gaming:

4. Player Eligibility and Account Registration

4.1 Legal Age Requirement

Strictly, no person under the age of 18 (or the legal age of majority in their jurisdiction) is permitted to use the services of Aviafly 2. We employ rigorous age verification systems. Any account found to be operated by a minor will be closed immediately, and all deposits and winnings will be voided.

4.2 Accuracy of Information

During the registration process, you are required to provide accurate, current, and complete information, including:

• Full Legal Name (as it appears on your ID).
• Date of Birth.
• Residential Address.
• Valid Email Address and Mobile Number.

Providing false information is a breach of these Terms and may result in the forfeiture of funds.

4.3 Single Account Policy

Each player is permitted to open and maintain only one (1) account per person, household, IP address, and device. The creation of “duplicate accounts” for the purpose of claiming multiple bonuses or manipulating the system is strictly prohibited. If Aviafly 2 detects multiple accounts linked to the same user, we reserve the right to merge or terminate the accounts and cancel all associated bets and bonuses.

5. Know Your Customer (KYC) and Verification

As part of our Anti-Money Laundering (AML) policy, Aviafly 2 requires all users to undergo a verification process. You may be asked to provide:

1. Proof of Identity: A high-quality scan or photo of a Passport, Driver’s License, or National ID.
2. Proof of Residence: A utility bill or bank statement issued within the last 3 months.
3. Proof of Payment: Documentation proving ownership of the payment method used (e.g., a photo of the credit card with middle digits masked or a screenshot of an e-wallet).

Failure to provide these documents within the requested timeframe may lead to the suspension of withdrawal requests or the total closure of the account.

6. Deposits and Financial Management

6.1 Funding Your Account

To participate in real-money games, you must deposit funds into your Aviafly 2 account. We support a variety of payment methods, including credit/debit cards, e-wallets, and cryptocurrency. By making a deposit, you confirm that:

• The funds used are legally obtained and do not originate from any illegal activity.
• The payment method used is registered in your own name. We do not accept third-party deposits (e.g., from friends, relatives, or spouses).
• You acknowledge that deposits are non-refundable and cannot be charged back.

6.2 Transaction Limits and Processing

Aviafly 2 sets minimum and maximum deposit limits depending on the chosen payment method and your account level. Most deposits are processed instantly. However, in cases of technical delays or security checks, funds may take up to 24 hours to reflect in your balance. We do not charge fees for deposits, but your bank or payment provider might apply their own transaction costs.

6.3 Interest and Balance Security

Player funds are kept in accounts separate from the company’s operational funds to ensure their safety. Please note that an Aviafly 2 account is not a bank account; therefore, no interest will be paid on any balances held in your account.

7. Withdrawals and Payout Policy

7.1 Withdrawal Procedures

Players may request a withdrawal of their “Real Money” balance at any time, provided that:

1. All KYC (Know Your Customer) verification steps have been successfully completed.
2. All previous deposits have been confirmed as cleared and not charged back.
3. Any active bonus requirements (wagering) have been fulfilled or the bonus has been forfeited.

7.2 Processing Times and Limits

Withdrawal requests are processed by our financial department within 24 to 72 hours. Once approved, the time it takes for funds to reach you depends on the provider:

• E-wallets/Crypto: 0–24 hours.
• Bank Cards: 3–5 business days.
• Bank Transfers: up to 7 business days.

We reserve the right to pay large winnings in monthly installments if the amount exceeds our standard withdrawal limits for your account tier.

8. General Betting and Gaming Rules

8.1 Placement of Bets

A bet is considered valid only once it is confirmed by our servers. It is the player’s responsibility to ensure that the details of their wager are correct before confirming. Once a bet is placed and accepted, it cannot be canceled or modified by the player.

8.2 Calculation of Winnings

Winnings are calculated based on the odds or paytables established at the time the bet was placed. In the event of a technical glitch, software error, or “obvious error” in the displayed odds, Aviafly 2 reserves the right to declare the affected bets void and return the original stake to the player’s balance.

8.3 Disconnections and Aborted Games

Our software is designed to protect players during connection drops.

• For Casino/Slots: If a disconnection occurs during a spin, the result is determined on the server and any winnings are automatically credited.
• For Live Games: If your connection fails after a bet is placed, the round will proceed as normal, and the result will be recorded.

9. Prohibited Activities and Fraud Prevention

9.1 Zero Tolerance for Cheating

Aviafly 2 employs sophisticated fraud detection systems. The following activities are strictly prohibited and will result in immediate account termination:

• Collusion: Attempting to cooperate with other players to gain an unfair advantage.
• Software Manipulation: Using bots, AI, or specialized software to automate gameplay.
• Exploitation of Errors: Deliberately using software bugs or “loopholes” for financial gain.
• Card Counting: In live dealer environments, the use of external aids or counting techniques is forbidden.

9.2 Anti-Money Laundering (AML)

We comply with international AML laws. If we suspect that an account is being used for money laundering, we are legally obligated to report the activity to the relevant authorities without notifying the user. We may also freeze the balance indefinitely during an investigation.

9.3 Chargebacks and Disputes

If you initiate a chargeback or dispute a legitimate transaction through your bank or payment provider, Aviafly 2 reserves the right to:

1. Block your account permanently.
2. Recover the amount of the chargeback from your existing balance.
3. Initiate legal proceedings to recover the debt.

10. Bonus and Promotional Terms

10.1 Types of Bonuses

Aviafly 2 offers various incentives, including Welcome Bonuses, Free Spins, Cashback, and Deposit Matches. Every promotion is subject to these general Terms and may also have specific “Campaign Rules” which take precedence over general terms during the promotional period.

10.2 Wagering Requirements (Rollover)

Most bonuses are credited to a “Bonus Balance” and cannot be withdrawn until the wagering requirements are met.

• Definition: A wagering requirement is the number of times you must play through the bonus amount before it converts to “Real Money.”
• Game Contribution: Not all games contribute equally to wagering. Typically, Slots contribute 100%, while Table Games and Live Casino may contribute 10% or less.
• Expiry: Bonuses usually come with an expiration date (e.g., 7 or 30 days). If requirements are not met within this window, the bonus and any associated winnings will be forfeited.

10.3 Maximum Bet Rule

While playing with an active bonus, the maximum bet allowed is restricted (e.g., $5 per spin/round). Exceeding this limit is considered “Bonus Abuse” and may result in the cancellation of the bonus and all accumulated winnings.

10.4 Bonus Abuse and Irregular Play

Aviafly 2 reserves the right to review transaction records and logs. Irregular play includes, but is not limited to:

• Placing high-value bets followed by a drop in stake size after a big win to clear wagering.
• Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirements.
• Using “Safe Betting” strategies (e.g., betting on both Red and Black in Roulette) to satisfy wagering.

11. Responsible Gaming and Self-Exclusion

11.1 Our Commitment

Aviafly 2 is dedicated to providing a safe and entertaining environment. We acknowledge that for some, gambling can become a problem. We provide several tools to help you stay in control:

1. Deposit Limits: Set a maximum amount you can deposit daily, weekly, or monthly.
2. Loss Limits: Limit the amount of real money you can lose over a specific period.
3. Session Limits: Set a timer to remind you how long you have been playing.

11.2 Self-Exclusion and “Cooling Off”

If you feel you need a break, you may request a “Cooling Off” period (24 hours to 6 weeks) or permanent Self-Exclusion.

• Once self-excluded, your account cannot be reopened under any circumstances until the period expires.
• During self-exclusion, Aviafly 2 will take all reasonable steps to prevent you from creating new accounts and will cease all marketing communications.

11.3 External Support

We encourage users who suspect they have a gambling problem to visit the organizations listed in the table in Part 1, such as BeGambleAware or GamCare, for professional assistance.

12. Intellectual Property Rights

12.1 Ownership of Content

All content found on the Aviafly 2 website—including but not limited to logos, graphics, text, software, music, and videos—is the exclusive property of Aviafly 2 or its third-party licensors. You are granted a limited, non-exclusive license to use the website for personal, non-commercial entertainment purposes only.

12.2 Prohibited Use

You may not:

• Reproduce, modify, or distribute any part of the website without express written consent.
• Attempt to reverse-engineer or extract the source code of our gaming platform.
• Use our trademarks or logos in a way that suggests a partnership or endorsement that does not exist.

13. Limitation of Liability

13.1 Service Availability

Aviafly 2 strives to provide 24/7 service; however, we do not guarantee that the website will be error-free or uninterrupted. We are not liable for losses resulting from server outages, slow internet connections on the user’s end, or technical glitches beyond our control.

13.2 Maximum Liability

In the event that Aviafly 2 is found liable for any loss by a competent legal authority, our maximum liability is limited to the amount of the specific bet that gave rise to the claim or the total amount in the player’s account, whichever is lower.

14. Privacy and Data Protection (GDPR Compliance)

14.1 Data Collection and Usage

Aviafly 2 is committed to protecting your privacy. We collect personal data to provide our services, process payments, and comply with regulatory requirements. This data includes your identity, contact details, and financial history. By using the platform, you consent to the processing of your data as described in our Privacy Policy.

14.2 Disclosure to Third Parties

We do not sell your personal data. However, we may share your information with:

• Payment Processors: To facilitate your deposits and withdrawals.
• Credit Reference Agencies: To verify your identity and prevent fraud.
• Regulatory Bodies: When required by law to report suspicious activity or fulfill licensing obligations.
• Service Providers: Third-party game developers or marketing partners who help us optimize our offerings.

14.3 Data Security

We implement industry-standard encryption (SSL/TLS) to ensure that your data is protected from unauthorized access. While we strive for 100% security, the nature of the internet means we cannot guarantee absolute safety, and users are encouraged to use strong, unique passwords for their accounts.

15. Complaints and Dispute Resolution

15.1 Initial Contact

If you have a complaint regarding a transaction, a game result, or our service, your first step is to contact our Customer Support team via Live Chat or Email (support@aviafly2.com). Most issues are resolved within 24 hours through our internal review process.

15.2 Formal Escalation

If you are not satisfied with the initial response, you may request a formal escalation to our Management Team. You must provide:

• Your account username.
• The specific date and time of the incident.
• A detailed explanation of the grievance and any supporting screenshots.

15.3 External ADR (Alternative Dispute Resolution)

If a resolution cannot be reached internally, you have the right to refer the dispute to an independent ADR body or the gambling authority that issued our license. The decision of the ADR body is typically final for both the player and the operator.

16. Account Termination and Suspension

16.1 Termination by the User

You may close your account at any time by contacting support. Upon closure, any remaining “Real Money” balance will be returned to you (subject to standard withdrawal fees and verification), provided you have not breached any Terms.

16.2 Suspension by Aviafly 2

We reserve the right to suspend or terminate your account immediately, without notice, if:

• We suspect you are involved in fraudulent or illegal activity.
• You breach any of the rules regarding multiple accounts or bonus abuse.
• You become bankrupt or provide false information during registration.
• You use abusive or derogatory language toward our staff.

17. Miscellaneous Legal Provisions

17.1 Severability

If any part of these Terms is found to be invalid or unenforceable by a court of law, the remaining sections of the Agreement will continue to remain in full force and effect.

17.2 Assignment

Aviafly 2 reserves the right to assign or transfer its rights and obligations under this Agreement to a third party (for example, in the event of a merger or sale of the company). Users may not assign their rights under these Terms.

17.3 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Aviafly 2 is licensed. Any legal action arising from these Terms shall be handled in the courts of that jurisdiction.

18. Final Disclaimer

Aviafly 2 provides its services on an “As-Is” and “As-Available” basis. We make no warranties, express or implied, regarding the accuracy of the website or the suitability of our games for a particular purpose. Gambling involves risk, and you acknowledge that you may lose money. Play responsibly.